What is your staff doing to ensure safety?


In order to prioritize members’ safety and protect themselves, all are required to do a daily screen including a temperature check before their shift, and are required to wear Person Protective Equipment (PPE). All Spark Health Club employees are trained on the proper execution of our updated health and safety protocols. The club will close or sections of the club will be off-limits throughout the day for thorough cleaning.




What is self-screening?


At the check-in counter, each member will need to read and agree that they do not have any symptoms related to the COVID-19 virus including: experiencing any coughing, having a temperature of 100.4o, or having difficulty breathing. If you are experiencing any of these symptoms or additional symptoms related to the virus we kindly ask that you do not check-in or enter the club. Temperature will not be taken in the club.




What happens if someone visits the club has, or is exposed to the virus?


Members will be asked to alert their club’s General Manager if they test positive for COVID-19 within 14 days of their last club visit. Spark will email notification to all potentially exposed persons if there is a confirmed case of COVID-19. Members who have come in contact with another individual who has COVID-19 are asked to not enter the club until they have been tested or 14 days have past.




Do members have to wear Personal Protective Equipment (PPE)?


No, members do not have to wear PPE while they are in the club. If a member would like to have PPE (mask and/or gloves) for their visit, a Spark associate will provide these items upon request. Members may not bring their own PPE to use within the club.




Can I use my badge to access the club at any time?


Members will have access to the club during staffed hours ONLY, at this time. Your badge will not provide access before or after staffed hours.




What are the cleaning guidelines for members?


There are disinfectant wipes and hand sanitizers located throughout the club. Members are to wipe down equipment before and after use. Please also wipe any surrounding area that has been affected by your workout.




Will membership fees begin right away?


No membership fees will be collected for the month of June, 2020.




Will I have access to the locker room and showers?


The restrooms, sinks and locker bays will be available; however showers and the use of lockers to store your belongings will not be available at this time.




Will the club have restricted hours?


Yes, currently the club will be open from 10:30 am to 6:30 pm. Please note these times may change. Be sure to check your email or the website for updates.





THE NEW STANDARD OF CLEAN

A FULLY EQUIPPED TEAM AND ENHANCED POLICIES.

When you first walk into the club you are likely to notice a few changes, and there are many more behind the scenes. These changes are the result of our team's dedication to providing you the safest and cleanest possible club experience.

HOURS OF OPERATION

MON-FRI: 10:30am a.m. - 6:30 p.m. 

PRIVACY POLICIES

4925 GREENVILLE AVE. | SUITE 108 | DALLAS, TX  75206